FAQ

We offer the following shipping options - you will be asked to select a shipping method at checkout.

1. Local delivery is available if you live within Winnipeg
   
   
2. National and International shipping is calculated at checkout.

Order Processing Time

All orders(excluding commissions) placed from Monday to Friday are processed and dispatched 1-3 days after the order is placed. All orders placed during the weekend or on a public holiday will be sent on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.